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WARRANTY

This warranty only applies its to the original user of the products.  This warranty is not transferrable.

The original user will return the defective product to the company, free and clear of all liens and encumbrances transportation prepaid, accompanied by a statement of defects and proof of purchase.

MECHANICAL WARRANTY

POSH INNOVATIVE DESIGNS LTD., warrants that its POSH BRASS HARDWARE Residential Products shall be free from defects in material and workmanship.  As long as the original user occupies the residential premises upon which the product was originally installed.  If a product fails due to defects during the warranty period, POSH INNOVATIVE DESIGNS LTD., sole obligation at its options, is to either repair or replace the most nearly identical product that we sell at the time or refund the original purchase price, provided that original proof of purchased is shown.

POSH INNOVATIVE DESIGNS LTD., will not be liable for any labour charges or freight costs incurred in connections with repair or replacement of a product.  Our sole and maximum liability for defective goods shall never exceed the cost of the subject products.

WARRANTY DOES NOT COVER:

  1. Damage resulting from negligence, misuse, abuse or accident occurring, during or after installation.
  2. Defects resulting from any dodification or improper installations.
  3. Improper torquing (tightening) during or after installation.
  4. Improper door preparations.
  5. Use of residential grade products in commercial applications.
  6. Product installed in exterior applications and/or exposed to the outdoor weather or elements.

FINISH WARRANTY

For product purchased, the finish shall be free from defects in material an workmanship from tarnishing, flaking, and discolouring for a full three years from date of purchase.  “For Interior Use ONLY.”

Not cover under this warranty:

  1. Product which have been scratched or abraded.
  2. Products installed in exterior application and or exposed to the outdoor weather or elements.
  3. All living finishes, which are specifically designed to wear over time (I.E., Oil Rubbed Bronze Finish).
  4. Polished Nickel  Finish.

Maintenance or cleaning of the finished items is the same for each piece – to remove dirt or dust, use only a soft damp cloth with warm water.  Never use solvents, abrasives or alcohols, as they may compromise the stability and overall appearance of the finish.  Failure to properly adhere to these guidelines will void any warranty.

POSH INNOVATIVE DESIGNS LTD., makes no other warranty and all implied warranties including any warranty of merchantability or fitness for a particular purpose are limited to the duration of the expressed warranty period as set forth above.  The company’s maximum liability hereunder is limited to the purchase price of the product.  In no event shall the company be liable for any consequential, indirect, incidental or special damages of any nature arising from the sale or use of this product, whether in contract, tort, strict liability or otherwise.

This limited warranty is in lien of all other warranties, expressed or implied, including the implied warranties of fitness and merchantability.  There are no warranties which extend beyond the description on the face hereof.

WARRANTY CLAIMS:
For warranty service and shipping instructions contact Customer Service at:

  • POSH BRASS HARDWARE
  • 920 Caledonia Road, Unit 5 North York, Ontario M6B 3Y1
  • 416-787-8866